LinkedIn recently celebrated a significant achievement, surpassing 1 billion members on its platform. To mark this milestone, the company has unveiled an innovative AI chatbot designed to aid job seekers. This AI chatbot, referred to as a “job seeker coach,” is powered by OpenAI’s GPT-4 technology, and it offers valuable assistance to Premium members.
The chatbot is equipped to help users evaluate the suitability of job applications, providing insights and personalized recommendations. Users can initiate the chatbot from a job posting and ask questions like “Am I a good fit for this job?” The chatbot then analyzes the user’s LinkedIn profile and experience to provide tailored responses.
“We had to build a lot of stuff on our end to work around that and to make this a snappy experience,” said LinkedIn Vice president. “When you’re having these conversational experiences, sometimes it’s almost like search — you expect it to be instant. And so there’s real platform capabilities we had to develop to make that possible.”
Furthermore, the chatbot can identify potential gaps in a user’s qualifications that might affect their job application success. It also allows users to inquire about the company and receive profiles of employees who could provide valuable insights or even be potential connections.
LinkedIn’s move towards AI-driven tools is part of a broader strategy to enhance the platform’s functionality, including automated recruiter messages, job descriptions, and AI-powered profile writing suggestions.
Importantly, LinkedIn has made a concerted effort to address potential biases in AI-driven job applications, a concern that has plagued the industry. The company has invested in responsible AI practices to ensure equity and eliminate bias in its offerings.
LinkedIn’s introduction of this AI job coach chatbot aligns with its goal to reaccelerate revenue growth after a period of slowing expansion, including a recent announcement of job cuts. This tool aims to provide members with a more personalized and efficient job-seeking experience.