Google announced that it will discontinue its collaborative whiteboarding app, Jamboard, in late 2024. The company cited customer feedback indicating that third-party solutions that worked with Workspace services like Google Meet, Drive, and Calendar offered better features like an infinite canvas size, use case templates, and voting. Google will help transition customers to use other whiteboard tools such as FigJam, Lucidspark, and Miro by providing clear paths to retain and migrate Jam data “within just a few clicks.”
Google will phase out the app in two steps. On October 1st, 2024, Jamboard will become a read-only app, and users will no longer be able to make new or edit old Jams on any platform. By December 31st, 2024, users must back up their Jam files before Google cuts off access and begins permanently deleting files. Companies and schools that renew their Jamboard subscriptions can remain subscribers until the subscription expires.
Google will no longer offer software updates to the $5,000 Jamboard whiteboarding meeting room display effective September 30, 2024. The 55-inch Jamboard device will reach end-of-life on October 1st, 2024. Google recommends its Google Meet Series One screens, the Board 65 and Desk 27, as new whiteboarding hardware for meeting rooms.
Finally, Google will provide support to educational institutions to compensate for phasing out Jamboard devices and to help them transition to Figma, Lucid Software, and Miro with whom Google does not have an ownership relationship. The decision to discontinue Jamboard follows Google’s focus on its core collaboration services on Docs, Sheets, and Slides.